Quality & Warranty With nearly 40 years of glass fabrication experience, Paragon Tempered Glass understands that customers demand a high-quality product delivered on time with consistency from one piece to the next. We make daily investments to evolve our quality management system and processes to ensure this uniformity and reliability. Our confidence in these systems is reinforced by our product warranty that is extended to every part we make. We are proud of the fact that most of our customers receive our finished product directly to their production line, forgoing the need for in-bound inspection. This remarkable degree of trust is the greatest compliment our customers can pay to us. Quality Paragon Tempered Glass ensures that product and processes conform to a rigorous set of both internal and customer-mandated specifications. Our in-house quality lab proactively tracks measurements of success to certify that internal production operates at a consistently high level. Such measurements include: Customer satisfaction On-time delivery Defect rate (measured in parts per million) Paragon Tempered Glass is ISO 9001:2008E certified, a testament to a quality management system that highlights defect prevention, minimization of variance and waste, and continuous improvement. The tempered safety glass sold by Paragon Tempered Glass is warranted to have been manufactured, as applicable, to the following standards: Architectural ANSI Z-97.1 (2009) CPSC 16 CFR-1201 SGCC Composite Automotive DOT 423 (Michigan) 243 (Ohio) ANSI Z-26.1 (1996) FMVSS 205 CMVSS ECE R43 Warranty Adherence to specifications is a given, but Paragon Tempered Glass goes a step further and stands behind our work by providing a comprehensive product warranty. Click here to download the warranty now.